The SolvePrep McKinsey Solve Pass Guarantee

Who it covers

• Elite plan customers. (The Solver Only plan is a single tool and is covered by the standard 7-day money-back guarantee instead.)

What you need to do

1. Complete at least 8 full practice runs on SolvePrep before your test date. A "full run" is a completed timed simulation of any of the three games (partial or abandoned runs don't count). We verify this automatically from your account activity.
2. Take the real McKinsey Solve assessment.

Candidates who pass report an average of 8 full practice runs — that's why 8 is the Pass Guarantee threshold.

How to claim

• Email guarantee@solveprep.com within 30 days of receiving McKinsey's outcome notification.
• Include the email address on your SolvePrep account and a copy or forward of McKinsey's outcome notification.
• We verify your run count and purchase, and refund the full purchase price to your original payment method within 10 business days.

The honest details

• One claim per customer.
• The guarantee covers the first Solve attempt taken after your purchase. The 30-day claim window is anchored to the outcome notification McKinsey sends you for that attempt.
• This guarantee is voluntary and granted by Kaernix LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Your statutory rights, including the standard 7-day money-back guarantee, remain unaffected and exist alongside it.

Why this guarantee exists

Simple incentive alignment: I only win if you pass. A refunded prepared candidate costs me $79; an unprepared one costs you the offer. I'd rather guarantee the work than argue about the outcome. — Tom

Frequently asked questions